Moneyback policy
No moneyback for offers listed below:
- CourseLab Screen Capture Pack
- CourseLab PowerPoint Import Pack
- CourseLab Extra Templates Pack 1
Moneyback policy for other products:
If you are not satisfied with our products you have the unconditional right to claim and receive a refund within 30 days after the purchase date. No refund is available after 30 days. Each client has the right for one moneyback only. No repeated moneybacks are available.
Moneyback procedure:
A request for refund must be submitted in CourseLab Support (support@courselab.com). Requests directed to other contact addresses or phone calls are not accepted for cancellation.
Please notice that on receiving moneyback you are obligated to remove the software and all related files from your computer and every data medium; your further use of the software will be regarded as illegal unless you obtain a license again.
We also believe that most of moneybacks can be avoided. Please contact our support staff and you will get professional assistance in any technical issue you have faced with while installing/configuring the software. If you are not happy with our products or services for any reason, you are always welcome to send us your feedback and suggestions on how to improve the software or services we offer. We will do the best we can to ensure you are totally satisfied with our software and customer service.
