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no sound when publish to CD
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Hi All,
After adding a sound file to an object and publishing to CD the sound does not play can anyone advise?
 
Hi Ken!

I copy the answer here, because it may be helpful to other people.

Yes, it seems like the bug in the SOUND action (if sound files are defined in action, then it will be published with local path like "C:\My Documents\blabalabla\sound.wav" instead of relative path that is suitable for web). By the way, while developers have not fixed it, there is quick workaround. Well, not quite correct - in fact, this is not workaround - it is more usual way to use sound files in CourseLab :)
What you need to do:

1. On your "Breakglass Demo" slide remove all SOUND actions frm all objects. All you need - open popup (OBJ_43 in your example) on click on glass.
2. Open "Format Object" dialog of this popup. Proceed to Sound tab. Attach sound file to the popup object.

That's all. When popup will be displayed, attached sound file will start playing. When you close popup, sound will be stopped. It's automatic - no SOUND action needed. If the sound file is attached to object, then it will start playing when the object is displayed.

The other way is to attach sound file to any object on the slide and mark "Not start automatically" checkbox. Then you can use the same SOUND action without file reference, but with the object to which sound file is attached. In fact, if there are both object and file reference in SOUND action, then file reference is used (object reference is omitted), therefore please use only reference to object to which sound file is attached - leave file reference field blank.

If the sound file is attached to object, then path is always saved correctly.
 
 
[:p]Hi,
Many thanks I have followed your advice and everything worked great.
Now more practice and hopefully more courses using your superb software.
 
If you use MSIE, then this can be security issue: MSIE does not allow playing of so called "active content" from local disks and CD by default. Sound files use Windows Media Player, which is ActiveX control, therefore they can be forbidden by MSIE security settings.
To change these settings open Tools - Internet options - Advanced tab. Review Multimedia and Security sections.
 
 
[:)]Many thanks for the prompt reply I will do as you suggest.
 
 
 
[:confused:]Hi All,
Have tried your advice and still no joy all active content has been enabled in MSIE for CD and Disk,the sound file will play in courseLab but when published to CD nothing ?
I have upgraded to 2.3
 
 
 
 
Well, perhaps sound files have some complex names? I mean special characters that are not allowed on the web. In this case they can be played inside CourseLab anyway, but browser may decline them. Please try to name the sound files in strict web-safe way (i.e. no spaces, latin letters and numbers only, 3-letter extension), if this not work, please send us a short example of your module for investigation (to support@courselab.com).
 
 
 
 
 
[:)]Hi,
After investigating and testing it seems that the sound file will only run if the file is resident on the machine that the course is being run and must have the same file path name.
Can you suggest a work a round for this please.

Ken W
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