I've launched a commercial product to existing customers, one who uses IE8 & IE9. On launching a course the browser displays a message, "loading files." Nothing happens thereafter. This is true of all IE versions in my case, in spite of adopting Nick's help with IE11 fix. Unfortunately, IE is still the most popular browser in industry and Courselab, and its users can't be excluded from it. What can I do, what can anyone do to resolve IE issues?

Not helpful at the moment but it does look like microsoft have actually listened to the world in general.. The new version windows actually does what people asked for and MS in their wisdom thought we didn't, the new version browser looks to be similar and might move more closely to supporting standards and working.I'll play with win 8 and IE as I have an 8 based tablet now.8 & 9 not loading is probably a permissions issue in IE setup, again I'll try and make some time to play.
What does happen?? What opens or doesn't, is there just a blank browser window or some content loads before it craps out?

Hi,I'm currently evaluating the version 2.7 CourseLab under the 30 day trial and have come across the following issue with Internet Explorer.Many images do not appear in the presentation when viewed in Moodle. The bullets in bulleted lists do not show, the radio buttons in questions do not show. I am presented with a box which displays the message "Loading images 0%..." and a 'Skip' button.I'm sure this is probably something simple that I am doing wrong. The course works fine in Chrome, and mostly ok in FireFox (some differently sized boxes in Yes/No questions).

Also, a flash video which plays at the designed size in Chrome and Firefox, is shown only as a small video near the top of the object in IE 11.

Is there a problem with running the presentation through Internet Explorer?I would value a reply, as obviously many people still have IE as their corporate browser of choice.Ian.

27.10.2015 12:11 Brown Ian wrote:
Many images do not appear in the presentation when viewed in Moodle. The bullets in bulleted lists do not show, the radio buttons in questions do not show. I am presented with a box which displays the message "Loading images 0%..." and a 'Skip' button.I'm sure this is probably something simple that I am doing wrong. The course works fine in Chrome, and mostly ok in FireFox (some differently sized boxes in Yes/No questions).Also, a flash video which plays at the designed size in Chrome and Firefox, is shown only as a small video near the top of the object in IE 11.Is there a problem with running the presentation through Internet Explorer?.Ian.

Dear Ian,

Many images do not appear in the presentation when viewed in Moodle.

Please make sure that all image file names are web-safe (i.e. alphanumeric without spaces and special symbols). Also some browsers cannot display BMP images, images with wrong extension and/or MIME type.

The bullets in bulleted lists do not show, the radio buttons in questions do not show.

All these elements are not images, but drawed with VML (in IE) or SVG (in other browsers). Some IE >=10 may not display VML correctly if Hardware accelerating option is checked in browser settings.

I am presented with a box which displays the message "Loading images 0%..." and a 'Skip' button.

This means that some of the images on this slide are absent (for example, not all images are defined in Universal button object, or any other object where custom images can be used.

Also, a flash video which plays at the designed size in Chrome and Firefox, is shown only as a small video near the top of the object in IE 11.

IE11 suddenly stops to support width=100% for Flash objects (while other browsers do support). This will be fixed for version 2.7 in the build later this year.
Actually we are working on CourseLab 3, which is HTML5-based. 3.0 is already available in Russian market, will be released on international market later this year (probably starting from version 3.1)

08.01.2015 23:09 James Nick wrote: Not helpful at the moment but it does look like microsoft have actually listened to the world in general.. The new version windows actually does what people asked for and MS in their wisdom thought we didn't, the new version browser looks to be similar and might move more closely to supporting standards and working.I'll play with win 8 and IE as I have an 8 based tablet now.8 & 9 not loading is probably a permissions issue in IE setup, again I'll try and make some time to play. What does happen?? What opens or doesn't, is there just a blank browser window or some content loads before it craps out? The first pages of the LMS open to show the assigned courses and their launch button. When the course launch button is clicked a message saying, "loading files please wait" displays forever!I had a shock this afternoon when my developer shared his screen and demonstrated the course running from IE11 (KB3008923). I loaded this to my machine and the course plays.I hope you are settling into the new job Nick and frustration free.